Simplifying Everyday Life
LuZi || Massage & Reiki
Terms and Conditions
By scheduling an appointment with LuZi || Massage and Reiki, you automatically agree to our terms and conditions.
We are a professional practice offering a variety of services including relaxation massages, sports massages, Ayurvedic massages, chakra energetic massages, holistic pulsing, and Reiki.
Please note that we do not offer erotic massages.
Admission Policy
LuZi || Massage & Reiki reserves the right to refuse entry to individuals if, in our judgment, their behavior disrupts the peace, safety, or professional environment of the practice.
Professional Affiliations
We are affiliated with the Association for Practitioners in the Massage and Sports Care Industry (BMS), membership number: 240024. We are registered with the Chamber of Commerce under number: 93880685. Our VAT ID number is: NL005049719B12.
Appointments:
By scheduling an appointment with LuZi || Massage and Reiki, you automatically agree to our terms and conditions.
We kindly ask you to arrive on time for your appointment to prevent any delays and to ensure that we can complete the full treatment.
If you arrive late, we will make every effort to complete your full treatment. However, if this is not possible due to subsequent appointments, the treatment time may be shortened and the full fee will be charged.
Cancellation Policy:
Cancellation of an appointment must be made at least 24 hours in advance.
Failure to cancel an appointment without sufficient notice will result in a charge of 50% of the booked appointment fee.
If the practitioner is unable to fulfill the scheduled appointment, the client will be notified as soon as possible, and an alternative appointment will be arranged.
In case of unforeseen circumstances, a new appointment will be scheduled.
Health Declaration:
At LuZi || Massage & Reiki, the health and safety of our clients are our top priorities. Therefore, we ask our clients to be honest and thorough about their health status, including any medical conditions or medication use.
If it is discovered during the treatment that relevant information has been withheld, we reserve the right to terminate the session.
Treatments are not performed on clients suffering from certain conditions, such as infectious diseases, open wounds, or other medical conditions that make the treatments unsuitable.
Failure to provide complete and accurate information may pose risks to the health and safety of the client. LuZi || Massage & Reiki cannot be held liable for any material or immaterial damages resulting from the failure to provide relevant health information.
If necessary, the practitioner at LuZi || Massage & Reiki will refer the client to a physician or specialist for further advice or treatment.
If you are currently under the care of a physician, specialist, or other medical professional, we recommend consulting with them prior to receiving a treatment. This ensures that you receive the most appropriate care and that any necessary medical precautions can be taken before undergoing a massage.
Payment Options:
We accept secure payments via PayPal and iDEAL.
General Data Protection Regulation (AVG):
LuZi || Massage & Reiki processes only personal information that is relevant to the treatment and its administrative handling. This information includes the following from the client:
Name
Phone number
E-mail address
Bank account number
We ensure strict confidentiality of all information exchanged during intake interviews and treatments. Your data will only be retained for as long as you are an active client with us. We take your privacy seriously and ensure that your data is only used for the purposes for which it was provided.
Complaints Procedure:
LuZi || Massage & Reiki is affiliated with the BMS complaints service under the Wkkgz.
Rates:
At LuZi || Massage & Reiki, we have clear rates for our treatments, which are communicated prior to the treatment.
Please note that we reserve the right to adjust our rates annually. Any changes in rates will be communicated in a timely manner.
Disclaimer:
General Information
The services provided by LuZi || Massage and Reiki are intended to promote relaxation and well-being. These services are not a substitute for medical treatment or advice from a qualified doctor or other healthcare provider.
Results and Guarantee
Treatment results may vary from person to person and cannot be guaranteed.
Relaxation, stress reduction, and an improved sense of well-being are common benefits, but individual experiences may differ.
CAT-Therapist
LuZi || Massage and Reiki holds the 2025 annual license from the Collective Alternative Therapists (CAT), making me, Luthania Zimmerman, a certified alternative therapist, registered under BO number: 125732024-05-24. My areas of expertise include Energy therapy and Massage therapy.
Geschilleninstantie Alternatieve Therapeuten (GAT)
As a CAT-therapist, LuZi || Massage and Reiki is subject to GAT-Wkkgz complaints and GAT-disciplinary law under the Disputes Body for Alternative Therapists (GAT). For more information about our complaints procedure, please visit: https://gatgeschillen.nl.
Nederlands Genootschap voor Sportmassage (NGS)
LuZi || Massage and Reiki holds a valid NGS licence issued by the Nederlands Genootschap voor Sportmassage (NGS). The NGS licence is a recognised professional quality mark within the Dutch massage industry and demonstrates that I not only completed a thorough training but also uphold ongoing professional development and high standards of care.
Holding an NGS licence means you can be confident that your massage therapy is delivered by a practitioner who meets recognised industry standards and prioritises your wellbeing and safety.